Frequently Asked Questions

1.How do I place a wholesale order?

We kindly request that you place your wholesale order of orchids through email for a seamless and efficient transaction. Your email can include specific details such as the types and quantities of orchids desired, preferred delivery dates, and any other specifications to tailor the order to your needs. This method ensures a thorough understanding of your requirements and enables us to process your wholesale request accurately. Kindly take a moment to compose an email with the necessary information and send it to the designated email address assigned for wholesale orchid orders. Your cooperation is greatly appreciated, and we eagerly anticipate fulfilling your wholesale orchid order with the utmost care and attention to detail.

2.How are the leis packaged for shipping?

We took meticulous care in protecting our orchids by enveloping them in a combination of clear plastic sheets and soft white cloth, packed within sturdy corrugated boxes. This careful packaging serves a dual purpose - the transparent plastic provides a protective barrier against external elements, shielding the delicate orchids from fluctuations in temperature and humidity, while the white cloth ensures a gentle and secure cushioning. The corrugated box, adds an extra layer of safeguarding during transportation, maintaining the integrity of the orchids from our premises to their final destination. Our commitment to the meticulous packaging of our orchids reflects our dedication to delivering them to you in optimal condition, preserving their beauty and freshness.

3.What are the primary shipping methods?

Our primary shipping method involves the efficient and timely transport of our orchids by air directly from Thailand to Hawaii. This expedited air shipping method ensures a swift delivery process, with the entire journey taking just a day. By choosing air transportation, we prioritize the freshness and quality of our orchids, minimizing transit time to guarantee that our customers in Hawaii receive their orders promptly and in peak condition. Please bear in mind that the costs will vary based on the volumes of your order when considering shipping rates.

4.What is the lead time for placing and receiving a wholesale order?

We kindly request that you submit your wholesale orchid order with a minimum lead time of at least 1 week in advance. This advance notice allows us to ensure the availability of the specific orchid varieties you desire and allows our team to make necessary preparations to fulfill your order efficiently. By placing your order in advance, you help us maintain the highest standards of quality and freshness in our orchids, ensuring that you receive a product that meets and exceeds your expectations. Thank you for your cooperation and understanding as we work together to provide you with the best wholesale orchid experience.

5.Will there be seasonal variations in the availability of certain leis?

Our commitment to maintaining optimal orchid production capabilities means that seasonal variations in orchid availability are unlikely. Through  adequate production capabilities, we have established a reliable system capable of meeting the annual demand for these flowers consistently. This ensures a steady supply throughout the year, minimizing the impact of seasonal fluctuations on orchid availability.